3.5 stars out of 25 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
Jay the general manager was fantastic to deal with! He keeps himself and his team accountable for providing professional service.
Jay, Jocelyne Corey were all excellent
The staff was incredible. In 10 yrs of military postings I have NEVER met such helpful and amazing staff. I reccomend based on the staff. If there was 5 stars to rate,I would somehow give them 20!
The reason that I decided to abandon my storage unit it the worker was nice, but I didn`t get along with the management. The arrangement of payment suck as well, always having problem.
I was very well receive and would highly recommend this facility to all my friends and strangers . Very very excellent customer service .
Brian is a good manager and was fair with me and so I appreciate that.
Had somebad because of changed systems/weather.used ubox 4times in the past 2years and had thebest service from BrianMonctonand KimCalgarythey were helpful solving problems but they need better tools.
Too much equipment lining street Hours of access inconvenient Staff more concerned with making sure I was out by closing time than ensuring customer service
Nobody knows why they`re doing regarding uboxes. Box was late, took them 1.5 hours to take our payment at uhaul. Staff was not trained at all regarding this service. Very displeased with this.
DELAY AFTER DELAY AFTER DELAY AFTER DELAY. Had to pay for an extra month of storage rental bc of your company. WILL NEVER USE UBOX AGAIN AND WILL NEVER LET ANYONE I KNOW USE UBOX
The manager, Matieu is a great guy...very helpful and pleasant along with his staff. I highly recommend this UHaul dealership.
The staff was extremely helpful in all aspects of the facility and with my questions about getting around in Moncton. I`d recommend this U-Haul rental and storage facility to everyone. Kevin S.
Staff were helpful and polite.
The staff were friendly, and helpful
Amazing, friendly and very helpful staff. They made my experience as stress free as possible.
The employer,staff very friendly and helpful I wound recommend friend to this location any time.Very good service.
Michael the manager went out of his way to make sure my fiancé and I were taken care of.
Matthew was very helpful. He offered human alternate number to call when the main store line was busy, which eliminated the frustration of getting a hold of him.
Everything was great space, delivery timing etc.not being able to have delivery to Fredericton, was a pain, having to unload in Moncton and load a truck to drive to Fredericton
Hours suck store lockers to small some staff rude and didn`t give proper information
The staff was very accommodating and helpful. One thing they need to repair is the sliding lock on the main bay door to the locker area. Other than that everything was excellent. Marc
head office wasn`t too helpful-moncton fixed it renting us truck extra mileage. super service in moncton
Worst experience of any transaction ever.4 hrs to get what i reserved 2 weeks in advance.Untrained and understaffed that was borderline rude.Pathetic excuse for customer service
Everything was very good, the staff very friendly. I would recommend to shovel the snow where the garage door is.
I had to go through alot of BS with the overall experience of delivery, payment issues and knowledge of the product with staff. I will never use U-Haul again if I have other options available to me.