4.5 stars out of 70 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
Good people .. Good service !! Better than most other uhauls I`ve used before
Great store and phone customer service
I had to call UHaul to confirm my delivery of the UBoxes. I thought that was not good customer service.
not been delivered yet,the man who was in the store took care of our needs, when I was wore out and he stayed calm and was very nice You have a good employee in him.
Y did the lock not come with the room it was 43$ and the smallest room?
Very convenient and Cacey provided great service
All staff were friendly and helpful.
The employee on duty was excellent!!! I think his name was Corbin.
Great facility. Poor service on U-haul for automatic payment. Late fees and notices given for their failure to withdraw funds
It made me feel better after I had moved all my furniture from GA to Al and was exhausted. Brian was excellent in assisting me withall concerns
The two men that helped me were awesome. Tried everything in their power to help as much as they can. Also gave me some tips and what have. In the end it all worked out.
Josh and Brian were so kind, helpful and friendly! Wonderful experience and with the great service they provided, I`ll sing their praises to everyone!
The front board was poorly attached it appeared that someone had tried to chisel open the box and the front panel was quite loose.
First personal experience with using U-BOX. Everything went perfectly from Wenatchee WA to Dothan AL. Very helpful staff.
Two guys was great
KC or Casey was very friendly, professional and competent. He represents U-Haul very well and is a tremendous asset to your brand.
I got mold growing on my furniture and the dehumidifier didn`t work. There were cockroaches seen crawling on the walls in the facility.
Awesome staff from beginning to end!!!
When I first started using the service it was great. it started thestaff was not as friendly .There were new staff so I tried to understand this but I was use to good quality service
The price was high for the storage unit.
Very nice we are happy with our service thank you
I was extremely disappointed with my visit. Due to character limit not Ble to explain my experience.
I really liked handling business with Paul, he has a really great personality and I love that!! Everyone else was great too :-
The facility was always clean. One gentleman was mopping once when I went. Highly recommend this place.
The storage room is tiny. I had know idea that it would be that small and it was very dark. I placed my belongs there anyway because I had reservations. Not sure I would have left my things otherwise.
Continue the outstanding customer service you guys have, thank you!!!
Very upset. My comment is more than 200 letters!!!
Great team with Jerry and Steve... ranger. They gave me great recommendation for BBQ as well. They know how to take care of people and care about your uhaul experience. Army strong. ..
The people are very helpful and courteous. Thank You
Friendly staff. Some of our furniture was wet while we were moving it out of the storage unit and all of our things smelled really bad.
Front office very friendly and efficient. Had a great experience.
Overall service was great, and I will use this location again for my future storage and moving needs.
Eddie the other gentleman were very helpful. They both provided fast and friendly customer service.
I cannot speak highly enough about my experience. Friendly staff that were willing to go above and beyond to assist!!!
The manager was very friendly and attentive to my needs. He made me feel welcome. I will recommend Uhaul for storage needs to my family and friends.
The persons who helped me were very nice and friendly. The only concern I have is the call center. When asked to speak with someone at the store I was disconnected.
Easy to use.
Steve and the entire staff were extremely helpful and friendly.
2 story unit without an elevator .also charged a late fee which I thought considering furniture was stil there even though I was on vacation at time !!!!!
THE onlything I feel like that they need to do is put an elevator in the building.
To tell the truth they were all EXCELLENT, could not have found more helpful and customer friendly staff. All went out of thier way to assure I had no problem, especially in Dothan, Al.
The largest storage room this facility had was a 10 x 10 for almost a 89.00. That in my opinion is ridiculous. I found a 10 x 30 for 85.00. You all need larger storage units.
They were helpful in finding ways to help you price wise and were fair in their pricing. They did not try to cheat you out of your money.
i was not informed that this facility was two storey without an elevator .also the only available space was on the second floor .this made the storage very difficult
I have never had as excellent of service as there. You accomadated me to the max with pickup times also. Never knew you had all this to offer when I called you. Thank you
Great staff. Friendly and helpful.
Great location and freindly staff.
The facility is in excellent condition the staff helpful,friendly and courteous
Service was great and the staff was excellent. I will continue doing business with u-haul.
outstanding facility to do business
The Staff was very helpful.
i was charged $400 on my debit card for unknown reason..i had to wait for my money to be put back into my account.I HATE UHAUL AND THE MANAGER STEVE AT THIS LOCATION!!!
Great experience. The manager and staff were great to work with and I appreciate all their help.
The room I was given has an unsecure lock, but the service was great.
Very helpful and convenient
Fantastic staff and outstanding customer service!
7 years of great service! Thank you!
Manager Steve and co-workers were outstanding in every way, and I highly recommend them!!
From renting equipment to renting a storage unit the members of the staff at this facility were always friendly and helpful - especially during a time of great stress - MOVING!
thanks for your service
We have used U-Haul over many years and have always been satisfied. As we make our move in a few months, we will again contact U-Haul for trucks vehicle trailers.
Jennifer was very friendly and the time taken to process everything get to the storage building was minimal. For someone that hates to wait, it was a relief.