4.5 stars out of 51 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
Not to sure about muy belongings being able to stay dry from rain. Saw a lot of water stains con the exterior wall of muy unir. We will ser come sprint when we get into the raining season.
The service was friendly however, I was assigned 3 numbers before I got a storage facility which was not already assigned to someone else, which was annoying.
Pam was amazing! She was kind, generous, and understanding. She provided superior customer service and made it an enjoyable experience! I arrived feeling stressed but left completely happy
Cayden was knowledgeable, helpful and attentive, despite an influx of a steady stream of customers.
Thank you very much. I hope that I can use you for my credit reference one day.
Very helpful friendly staff, nice facility, close to my location.
James was the gentleman that helped us and he was very nice. Times that demand for use of storage units can be extremely stressful and he seemwdbto understand that.
Very good young man who helped me find a storage locker.
I stored a boat in the lot. I notified the office that I vacated a month later I received notice that my rent was due, someone didn`t do their job
Your units are too expensive and it`s not very climate controlled, 80° is not worth paying for.
Excellent Customer Service.
Was very impressed! The staff and facility met amour needs and far exceeded our expectations. We`ll likely use this U-Haul facility again.
The facility manager Pamela was excellent
Your manager there is super awesome
Everything I needed was taking care, it didn`t take a lot of time and I`m very happy we picked uhaul
Pam and Madonna were very kind during a difficult situation for us. This goes beyond raining and a paycheck. They`re good to their clients.
Pamela at the Jefferson city store is amazing she was always very nice and remembered me every single time I was there. Pamela deserves a high five an a pat on the back
Extremely friendly and helpful staff! Very clean and secure facility!
This is a really nice facility and Pam is excellent to work with. I`m almost sorry that I no longer needed the unit, since I enjoyed working with everyone there so much. I`d definitely recommend them!
The woman-I fail 2 remember her name works Sun/Mon-was very helpful, knowledgeable and very nice. She was the reason I went ahead and rented. She`s an OUTSTANDING employee!
The staff was extremely helpful making me feel they cared about my experience with them! They also helped me with choosing the correct supplies when I was getting ready to move.
Have already gave recommendations to friends who could use a service such as this.
Ovreally a good facility but I was disappointed when Uhaul aquired the facility that they chose to discontinue allowing for a senior citizen discount
thank you for all your help
Very good facility. The staff was extremely courteous and helpful any time I had questions or concerns.
I had storage there for several months and had no issues
UHAUL is the Best! No one`s better!!
Was pleased except for the excessive amount of water in our unit during a couple of heavy rains.
This is the second unit I have rented all experiences have been excellent
all staff were knowlegable and helpful.
Pleased with the staff and facility. I wish your rates were a little cheaper!
Pam Gentry is a superb manager and is fantastic with her customers and care of the facility. Very knowledgeable and on the ball with everything you need. Great job Pam! !
Pam is the best very helpful great customer service given!
top notch, to say the very least.
Very friendly and excellent customer service.
I never had any problems with this facility. Pam was always great to work with.
Before Uhaul took over, I would have recommended this facility to anyone. I have a lot to say and not enough room for this
After 4 years of storage we had just a small smount of mildew on some pieces, we are thoroughly pleased though and thought this info may help as you evaluate temperature and humidity levels.
Very good service
Pam was most helpful
Your increasing the rate without any notice to customers and then attempting to charge a late fee when the unknown increase was not paid was outrageous. No way to treat customers.
Pam was excellent to work with! I received great service and feel very confident that my things will be in good hands for the summer.
Pam is great! Super helpful, very pleasant.
At all times, the building was well maintained and the lighting was good. I liked the fact that my units were climate controlled. The staff was always very professional, helpful and friendly.
The local staff at this facility is excellent. I would have no problem recommending the facility to anyone.
upset with every 6 mo rent up $10/mo. Live in apt since 02, rent up once, $10/mo, I`m HERE daily. That reason NO to No. 5. UHAUL don`t know how you handle rent. Thanks Pam for everything
I now have mice in my new apartment from moving my things out of my storage unit.