4 stars out of 108 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
Everything was not explained well so when i returned I had a trying to enter. Card did not work either. Wasted an extra 15 minutes trying to figure out what I should have been doing
The staff were professional and able to answer all my questions. Even threw in some humor as well! Easy access, great renting and would recommend U-Haul.
Extremely unhappy. Loaded box 6/6, guaranteed arrival to Portland OR 6/19. Wrong box arrived to OR 6/13. I`ve been charged full amount and mgr in Bangor Chris Scott will not return my calls anymore.
Staff were friendly, helpful and respectful. Not qualities found today in alot of businesses.
Best way to move is to use the cargo unit.
Jennifer, in particular, staff were always ready to ans, any questions. Jen made adj, when I needed to change unit sizes. This is a great place for storage I will tell my Maine friends.
Did not like that it was on the 2nd Floor, also stairs where really small. The pipe you had to duck under was making loading in things a bit more difficult. Otherwise really nice.
The young gentlemen that help me was very patient and a friendly. He was super helpful showing use the different size units.
The service was very helpful in meeting our needs.
The staff in Bangor were outstanding. I have already told.family and friends about the staff on Summer St in Bangor. The staff in Bangor are 2nd to none. They are the best
Very good experience and never had any trouble
All three times I was at the facility, there were issues with either payment, or obtaining access to the unit itself.
The staff is a little more friendly then the mass ave in Boston
Overall it was very good.
U-Haul was very helpful throughout the whole process.
Staff was very helpful and provided Ubox quickly when regional office had messed up my reservation.
Thanks so much!
After I was told one thing about a month off and was actually given it . Then after midnight it charged it right back. And nobody seemed to want to solve the problem.
Second time renting there. Clean facility, easy access. Very good staff.
all of my belongings were just auctioned off. I was told to leave when I attended to give the winner a letter stating that my unit contained material evidence relating to the abuse of my toddler son.
200 limit is not enough for my comments... Not well managed. I THOUGHT I paid for climate control. When I moved my items out of storage, my TV was frozen solid With frost on it.
Very helpful crew.
Your staff and facilities made my moving experience much easier. Thanks!
When I first called, call center lady sounded condescending. Went to web site figured things out. The live chat helped alot. Then I called back made my reservation.
So easy. Great experience. Good staff.
The staff was extremely helpful and accomodating. They made this experience stress free and easy! We highly recommend UHaul of Bangor!!
The unit was perfect for I wanted it for. I used it in winter, spring and summer and had no trouble accessing it. I will certainly come again if the need arises
I have interacted with 4 staff persons. All were courteous, respectful, knowledgeable: professional and warm in their demeanor.
The staff was amazing and very helpful! Thank you so much, I believe her name was MaryAnn, she and another young man went above and beyond to assist me! Great Staff!
Finding a `Rat Trap` in the storage unit did not instill any confidence. If a rat can get in the place is filthy and likely not secure!
Because of that new guu?
Good people to deal with. Boxes were clean and were delivered on time. A plesant experience.
Everything was great and well maintained. I felt comfortable and also felt that all my needs were met! Thank you for such great service!
The service was excellent and the staff very helpful.
great service, New Manager Dan and his crew were very helpful. Can`t wait to see what the new center on the corner of Hammond street and Odlin road in Bangor will have to offer
the space was not what it appeared and there was no way for me to store the items I needed to store and drove there with a loaded trailer and was not able to store my stuff and drove away frustrated
I had staff that didn`t know policies and staff were rude and condescending. I will never use Uhaul again. I shouldn`t have had to wait until Monday for the manager.
Excellent experience. Nice people.
Staff were courteous and friendly, and knew what they were doing. It was a pleasure doing business with them. Bob
Staff was very helpful and professional. Great service at both ends of move.
_After_ I paid for the storage unit I was told that because of a problem with the computer I could not have access until maybe today.
Dave Martin and his storage and moving crew were exceptional. We even got a ride to the airport to pick up our rent a car. Amazing! Def would recommend
facilites was clean and my storage unit was easy to get to from the outside.
Well stocked and tidy.
Very accommodating staff!
The staff were excellent but the building terrible. I ended up not moving my stuff in and went with Bomarc instead since they have pull up units 10x10 for only $80.
Excellent staff, they help a lot.
We had an emergency and Dave, manager, was quick to respond. Jennifer was extremely nice and coordinated our contracts, Ian and Jason were helpful as well. Thank you for providing excellent service!
Thank you for the service.
Helpful staff but we were charged extra and are still being charged for a uBox we do not have:
The box was precisely what I needed to move a one bedroom apartment.
The facility was very accomodating and even allowed me to load my ubox inside of a garage so that we were free from weather constraints
Very courteous and helpful staff.
no communication whatsoever..could not contact anyone. supposed to deliv. Thurs.
Jason at Bangor UHaul very professional and was swift to rectify a mistake. Contents arrived in good condition and a little earlier than expected. Ubox was just right size and very affordable.
One ubox did not have a rain protector on the box. They gave us the wrong box at pickup. The gentleman who assisted us was rude, would not answer our questions and was dressed in a filthy shirt.
Matt did an excellent job with my U Boxs, his service was outstanding. you can tell he had a great trainer, taught him well :- Oh yeah it has been in the 80`s every day out here
Very convenient, could use more places in the box to attach straps, items shift during shipping, so you really have to pack it tight. The door latches on one of the pods broke, needs to be stronger.
Wonderful competent staff. Keep them !!!
Help Solve a major shipping screw-up. Thanks! I will use U-Boxes again.
The gentleman I delt with at the Bangor location was AWSOME!!! Very friendly and easy to work with. Made it a very pleasant experience.
The employees were extremely nice and very friendly. It was a welcome relief after moving! Thanks U-Haul Bangor Maine!!!
All of the staff have been very friendly and helpful.
Excellent staff on both ends. Special praises for Jason in Bangor. Would have appreciated several more tie down rings inside the pod, midway up and near the floor.
MY BOXES CAME BACK WITH AN ODD SMELL OF ANIMAL URINE AND MICE FESSES
The staff was very helpful and a pleasure to work with.
Positive experience, very helpful staff,would gladly use U-Haul again if I need to store furniture.
I like that you can drive your vehicle inside for those rainy days.
excellent choice of units, impressed with how clean everything was there, freindly staff
I was originally assigned to the Old Town U-Haul, which was a terrible experience, but the Bangor U-Haul straightened everything out for me.
great service,close,convient staff was very helpful and friendly
The Bangor facility was wonderful. Everyone was helpful and courteous,
It was great.
Clean, organized facility and staff was very helpful. I would definitely recommend to someone else.
The manager is very helpful. Staff is always friendly. No complaints!
Location was very convenient to our needs
This U-Haul facility was a great place to store things. The staff were always helpful and friendly. I would recommended this facility to anyone in Bangor.
Excellant in storage and truck rental.
The idea behind the boxes is excellent and it is a superior way to store your stuff and far more convenient than a storage shed, but a little releif in these hard times would be nice.
thank you for dealing with my mother...melissa cockerham.. ya you know who she is.. lol
The facility was very convenient and the staff was especially courteous and helpful.
The website pricing is confusing. The pricing seems sneaky. The 1-800 number is inconvenient. I was on hold for over an hour and still didn`t get through. The local office needs to have more control
Terrible experience. I will NEVER use uhaul again! Multiple problems with the whole process.
Jason was extremely helpful. Great place.....
I do think that the storage area could atleast have some type of heat considering that this is Maine and it gets cold 3/4 of the year.
what else can you say that has not yet been said about the staff at the Summer street location, best service in the area
very helpful and friendly staff
It was very busy though it seemed like the staff could use more help. So people did not have to wait in such a long line.
My contract included storage in Me. for one month for both boxes. My account was charged an additional month.
everything was great
This was such a smooth running transition . I had no idea moving could be so easy. Would reccommend this for anyone, Thanks U-Haul for all your help.
Great job Dave, great job U Haul of Bangor. John E. Thomas / Gagetown NB Canada.
Jason was very nice and helpful, he was there for aid during both visits to the facility. Thank you.
Jason, the employee who assisted me was very friendly. It was very nice to get a first floor unit. Thanks!
The staff at this location were extremely friendly and helpful. I couldn`t have asked for a better experience. They will definitely get my business the next time I need this type of service again.
I WAS VERY WELL TAKEN CARE OF, VERY PLESANT PEOPLE AND VERY HELPFUL.
Staff was awesome - very friendly and helpful!
The facility was top-notch and the people were fantastic. Matt
the staff was helpful and understanding - THANK YOU!
This facility has always been clean and secure and well lit. The staff is always friendly and always have time to chat for a moment. Very pleased with all aspects of the facility.