4.5 stars out of 42 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
U-haul storage is very convenient and secure and affordable. Friendly staff.
The person that helped us was great! Very friendly and answered all of my questions!
The floors in the storage part of the building were filthy and i didn`t realise it at first so when i dragged my matteress across the floor to get it put in my unit it got covered in dirt.
it was great
Good facility Helpful staff Great overall
By far the best facility in Twin Falls, Idaho. I plan on doing more business within the near future.
Jon, the manager is very helpful.
Jon was very kind, and went above and beyond to make sure we were happy. My wife and I definitely made the right decision.
Would have been better rating overall had my units not been evicted due to building a warehouse instead of buying the one next door
spoken previously to the uhaul represenative no mention of improvements then are sent an eviction notice after payment and then an email saying they are building, will not be using again ever.
The manager and others were very kind and helpful always making me feel welcome and very informative of the area as we are new to the state of Idaho! Thanks guys! You rock!
The units have gotten more expensive than other rental areas in town. This is the 2nd time in 8 years I have used a unit, the unit was smaller and cost me more.
We stored our trailer in the outside facility.Leaving and picking the trailer up were handled very efficiently and quickly. Staff were pleasant. Would use this facility again.
Very nice and friendly staff.
When I returned my truck I was charged double when I had already paid in full. I want a refund of 120.00
Great service 128512 thank you
Nice place to rent a storage unit.
They need an extra person to sit behind the desk. Those poor guys are working all over the place without a moment to take a deep breath....
the guys that work there are always very nice an helpful.
happy with the service
Your representative misrepresented the size and type of facility. Your staff were rude and worried more about going home than taking care of the customer.
Matt, at the Kimberly location, was so accommodating and went above and beyond to help us out. I would highly recommend him and this company to everyone.
no one was ever behind the desk, everytime i was there to get into my unit i had to wait 10-15 min just to get the key
Good Utility and customer service.My biggest problem was the high cost of the entire works. Was not exactly what I was quoted when I made the reservations.
everyone was very polite and offerd to help if needed
I feel the place was great, a little pricy for the size of the units. Manager worked well with me during rental when payments were due with me being out of town.
Michael Dye was exceptional!!!! He answered all our questions and was so helpful. We would come back if storage was needed again!!!!
the staff in twin falls idaho, especially Kari and Mike were excellent.
This location has the best staff and quality of service in town. Kyle and Keri were both super friendly and professional. Got me moved in with absolutely no fuss or wait.
Great job from the Twin Falls staff
Over all the booking and renting was easy. Used Self delivery but Next time I would have them delivered to me since I had so many. I wished they had more available at the location.
People were very helpful. I had a good experience.
Helpful, prompt and friendly service
The metal ones would probably get an excellent rating. Mathew in Twin Falls however does get a 10.
Staff made a very stressful day easier with great attitudes. Very helpful! Thank you!
Manager was vey good at helping with a difficult situation. He stayed calm and very professional. thanks
I appreciated all of the kind help from the staff - especially Kyle M. and Matthew M.
I was very impressed with your staff at the Twin Falls facility. They made a very dificult day go smoothly.
Great customer service!
Inconvenient, bad hours, too small, too much info to provide as far as contact info of people we knew in town.
need longer storage acsess hours