3 stars out of 31 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
Clean, no lock, light doesn`t work. Young guy who helped wasn`t excited to help us, but wasn`t rude, just blah and didn`t explain much in detail. Next day got lock from Mgr and he was great!
I paid for a manned ,secure storage facility. And I got that. Before U-Haul purchased it. Not afterwards.
You contacted me Where is my money. BBB next you can end this
We`ve rented a LOT of UHaul trucks and rented a LOT of storage rooms over the years. This facility was one of the best we`ve worked with.
Great service! I just wish there was a way to get after-hours access.
The staff was very polite and certious
Great job remodeling the facility. The downside is the access gate off the highway. The way the traffic is through Gorst, you must be very careful entering and leaving.
Very nice people work here.
My reservation was originally booked for Seattle against my request and took a week of reservation screw ups to move the box to Bremerton. This hassle made it not worth my time or money.
I made payments never received receipts for the payments. When i did receive invoices,i was paying more then what was on the invoices. I would send email communications and never get a reply.
Thank you for all the new improvements to this lot and it`s buildings.
Very nice staff, easy to work with.
The staff was very friendly and helpful. The closeout was quick and easy. The hours were the only thing, no access after 6, but doable. Thanks
Camie and her team were great, very friendly and helpful. I will recommend them in the future.
The facility manager was amazing and was so helpful. She made my move less stressful and I plan to drop of a basket of goodies to her for how amazing she was
I would rather carry all of my things by hand across country or by boat across the world than ever use Uhaul again.
Staff was very knowledgable helpful.
I would never recommend this facility to anyone. Mold ruined some of my belongings. Had I know that mold was an issue I would not have never rented the space.
Construction workers always in the way. Gravel dust on everything. No refund of unused time. Horrible gate hours.
Excellent service from Camisp very thorough and answered all of my questions.
The office building needs a big sign that says OFFICE. The guy working there is kind and easy to work with. Thanks.
Excellent service, great prices on units
The unit was dirty, nails sticking out of all walls, holes in the walls and electrical items hanging. Nicole was very friendly and helpful.
Staff was very efficient and friendly.
Poor customer service, hours facility. 24 hr drop off location per uhaul cust service, charges $100 fee if you drop off after hrs w/out speaking to them 1st directly. Will not use uhaul again.
Lock was cut off to install new door. My stuff covered with dust. Expensive electronics moved and stacked which fell over. Should have called to unlock the unit and move my belongings.
Staff were friendly and very helpful.
Cami was wonderful and stayed past her closing time to make sure our move was successful. UHaul online should have disclosed that this location is being remodeled and construction is not complete.
The staff was great, very helpful.
Charlie the manager worked with us on our moving and storage needs. He was extremely helpful.
I had very good service from this facility. They were very helpful with recommendations and cooperation while trying to deal long distance. They saved me a lot of time and energy.