4.5 stars out of 74 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
Getting a storage unit over the phone, while in transit, was SO easy. We had access on arrival, after hours. SO convenient. Thank you!
The people at the storage facility were nice and helpful getting me checked in quickly
Very clean and organized. Andrew and Alex were very helpful
Wonderful experience, helpful friendly staff.
Andrew was very patient and helpful at the storage facility.
Simple, quick, and easy!
The people were very kind and helpful! I enjoyed working with them! I look forward to moving more things in soon!
Robert was very personable and professional as he worked through the paperwork and details of my reservation and the city overall.
Had a very pleasant and easy experience with reserving my unit. I truly felt cared for. THANK YOU SO MUCH.
Kelly made this move gone bad all better. She was very helpful and genuinely concerned about making sure we were taken care of. Very nice staff.
Clean, safe and efficient. Return customer.
The front desk personnel were great, the storage unit facility was neat and clean and the flat bed dollies available for our use made the process a lot easier. Thank you!
This booking reservation has been cancelled the next day. We went to a different location which I am going to review pretty soon as I have had a good experience with it.
Ended up cancelling reservation because I did not need the space but the staff was very friendly with helping me with this. Would consider using this facility in the future.
The facility is very clean. Staff is knowledgable and helpful. Very safe! Was an excellent experience!
Easy process, and extermely friendly workers.
Great people, great service, great facility.. Cancel reservation we will NOT need additional storage space
The staff was very helpful and accommodating.
It was clean and they were nice
This storage facility and Luke are amazing and awesome!! My U-Haul experience from another location was horrible, but Luke and Storesmart made up for it!! HIGHLY recommending!!
I have not made a confirmed reservation with this facility yet. My move is not planned until November 12th. I will most likely schedule this soon. Joan Garby
This storage facility is great. Very clean, secure and the service is outstanding. The manager genuinely cares about your experience and does everything they can to make things easier.
Luke the manager was very helpful and professional. Facility is clean, well lit and has good access to units with side entrance from parking lot and loading dock entrance in rear.
The service was good and the facility is nice, but they did not have my reservation on file when I arrived. I had to redo a lot of the work that I had previously done online.
I did not use this facility, I found a unit closer to my mom`s house that was the perfect size. 10×15 climate control.
Very clean and great customer service.
The specifics/details of the reservation were not mapped out in the original reservation and I did not like the Associate showing a unit I did not reserve...
I didn`t move in but the guy at the facility was very nice.
My experience at StoreSmart Greenville was EXCELLENT! The staff was friendly and helpful and answered all my questions.
Staff was very nice and friendly.
We were very pleased with the service we received and the status of the facility. It is clean and well run.
I did not move in because unit was too small.
Office Personnel was very professional and the move into the storage unit was great!
I made my reservation on-line on March 3 and when I went to confirm and sign contract for storage unit, price for unit had increased from $150/month to $159/month. . . didn`t think this was right.
Representative was professional.
Called before reservation date..clean...friendly
Excellent customer service and very clean. Would highly recommend using StoreSmart if you need a storage facility.
Staff kind and friendly. Clean facilities in good shape. Very secure.
I received excellent service. I was shown a compartment before I decided on a size. The representative explained everything to me and let me read contract before I signed.
The staff was very friendly, courteous and helpful. The storage unit was very clean as well.
nice ppl and clean facilities
I was well received. The attendant was knowledgeable and courteous. Provided sufficient information and was able to answer all my questions.
It`s a good unit at a good price and I followed through with my purchase.
Only concern was that it was not clear a lease had to be signed. I had assumed my credit card reservation would become the basis of the lease and future payments.
Service was professional. All questions were answered
Storage area was nice and secure.
I thought the place was nice and the service was okay. The computer wasn`t working when I came which made things a lot harder.
From the outside the facility looks very secure. However we did not rent a storage unit so I cannot comment on the interior. I would choose this location when I do require storage
Awesome staff. Very helpful in finding the correct unit size needed.
The staff was excellent and very helpful in adjusting my reserved units.
The facility is spotless and the staff was very friendly and helpful getting my account setup. Very happy so far.
I was greeted by the facility clerk in a very friendly way. The unit and facility meet my satisfaction as for cleanliness and security.
Please note that we DID keep this reservation. The name on the account was changed over to my daughter instead Ms. Emily Miles
The staff at StoreSmart are very courteous. I had a few questions prior to storing my items and the questions were each answered promptly and professionally
new, clean, convenient, reasonable, helpful staff
Very good location and very helpful
The staff person was very nice and courteous. The storage space is very accomodating for my things and I feel they are safe and secure here.
Great customer service
Even tho I did not utilize this reservation, they were completely helpful and understanding! But above all this is the best customer service I have experienced in a long time !
I didn`t move into the storage unit, but I did go there to pick-up/return my U-Haul. Andrew assisted me and he was great!! Great personality!! Super friendly!! Just simply the bomb.com!!
Thank you for being kind. Seems like a great facility.
Very friendly, rapid service. I recommend this facility due to the ease of entering and exiting the property compared to other facilities nearby.
Nice clean facility with friendly informative counter folks. Wide open outside isles for maneuvering vehicles.
The customer service was superior and the facility is very clean.
Good clean facility in a convenient location.
Love the facility. Very helpful at the front desk. Easy access.
Nice facility and smooth move
We needed to revise our reservation the man we spoke to was very pleasant most accommodating...very positive experience thus far! Thank you!
Andrew was incredibly helpful in determining the appropriate space we needed for storage. The facility was clean and easily accessible.
David was great. A real asset to your team.
David was great to work with. He showed me everything I needed to know about the facility.
Very helpful staff, but cancelled and did not move in
Had to make a few changes but it was handled smoothly. Great facility!