4.5 stars out of 102 Reviews
Ratings are from 1 to 5 stars and are based on the storage affiliates service & reliability, as judged by other storage customers.
The young lady at the front desk was very helpful
The team at location had me fully processed and checked in within 10 minutes of my arrival. Great clean facility with easy access and available carts to move heavy items. Great prices too.
Very good customer service, clean premises
Not moving yet .
the service was good, friendly
Everything went very smoothly. Front desk person explained the process very well.
Did not utilize the storage because found an apartment and was able to get the keys on the same day. Thank you
I did not utilize the facilities because I did not make it intime to register.
Great service and very helpful over the phone. Thank you for supporting Wounded Warrior Project and our Military Men Women that Serve!
Easy to make arrangements on the Internet. I had some problems with my reservations butt Cynthia was very helpful courteous and proffesional over the phone in helping me resolve the issue
Customer Service was excellent. The unit and facilities are very clean and well kept.
Good and very clean
Good storage unit
Great Customer Service.
The service was excellent
Great service and the staff was very involved in helping us find our unit.
The people are nice and the facility is nice but the prices are too high
EXCELLENT STORAGE FACILITY AND SUPPORT/CUSTOMER SERVICE PERSONNEL. VERY HAPPY WITH THE FACILITY DETAILS AND EASE OF ACCESS AND STORAGE PLUS SECURITY.
when I called to ask if they were open on thanksgiving day, i received a very bad servide. The person who picked up the phone was mean and rude at this location.
Excellent customer service. Friendly staff.
Very friendly. Customer service is 5 star all the way.
Excellent customer relation by front office personnel Space is reasonably priced and clean
Everything was great. The lady who checked me in was extremely helpful.
Very professional and friendly staff
No protection for outdoor storage, went to another storage facility 5 minutes away and paid the same price for a gated outdoor storage area.
Did not use this facility, not big enough
Excellent service and very clean building!
very great service!
although I did not finally choose this location, the phone help and extra steps the reservation specialist gave were outstanding. Way above what I expected. Thank you
didn`t see it
Great service and location
Excellent Staff and Service! Customer Service is A++++++. Very Clean Building and Storage Unit! Highly Recommend this storage facility!
Everything went smoothly and the facility is extremely nice and clean.
Customer service excellent
Clean, well lit, facilities , courteous and helpful staff.
Friendly and courteous. Assisted in finding the appropriate sized unit.
very neat and clean good service help
facility clean, staff was friendly, very courteous and respectful
Staff Member - Knowledgable, Courteous and accomodating
Very good customer service and a great facility.
The old gentleman who helped us was very nice and thorough. It was nice having the elevators and moving carts.
Attention is Excellent.I thought it was a H-aul facility, couldn`t get 1 month free, got 50% off. This should be clear to customers from U-haul.
storage facility was very clean and customer service was excellent
The service was good, and the gentleman that assisted us was very helpful and had excellent customer service.
Alot smaller than you thing a 5 X 5 by 10 looks like a 3 x 8 x 8 ?? I don`t know not a lot of room for the cost
This place is so clean and staff was so nice. They were explain everything carefully. I have had little trouble to use elevator after 6 pm. But except that everything was good !
Very clean friendly service that doesn`t mind going above and beyond for the customer.
Service was very good, storage was clean and equipments were functional
Everything from start to finish was great. Staff was awesome. Nerida is a pleasure always with a smile and willing to do what ever it takes to make things go easy.
GOOD SERVICE, CLEAN FACILITY
So far so good. I haven`t experienced any problems.
Good customer service
We are satisfied with the unit.
Great prices great customer service
staff was friendly and helpful even waited for me when I came in from Orlando.
Clean facility. Staff member was helpful.
The facility was clean.
Great customer service.
All good ...............thanks
Very clean storage place and the customer service was excellent
I had to change my plans last minute. The person who helped me was very efficient and courteous. I recommend this facility for all your moving and storage needs.
Very good customer service, was very convenient and easy to unload with the use of your on site moving dolleys. Thank you.
I made my reservation on 11/09 to move in 11/19. I was not able to move in at that date. I just called at the facility and it was very easy to change the date. Thank you.
I reserved the wrong size unit and the staff was ver helpful and friendly in helping me find the right size unit
The girl who checked me in was very helpful. The storage facility was easy to find. It was clean, well lit and had plenty of carts available to use. I`m really glad I chose them!
the facility was extremely well.
the facility and location is great. The storage bin is extremely clean. The staff is extremely professional
I was treated with coutesy and professionalism
everything was great. the staff was very helpful.
I used the facility before and it was nice. I`m not going to store my property there this time. I`m moving sooner than expected.
The service that we received was excellent. the sales rep was very knowledgble
The staff is very courteous and helpful
First time storage renter, and I must say and that it was pretty easy and seemless! Thank you!
The storage was very clean and well taken care of. The gentleman that I spoke was polite and very helpful with any questions that were had..
Very friendly and helpful. Clean.
Customer service was good. I like the facility. Easy to find my way around the building.
Staff is professional and the rental process was efficient. The facility is clean and provides full access to my items when needed.
The rep was very courteous when I called.
Ended up going with another facility due to lower cost. The customer service staff from your company was very courteous and helpful, however.
Very good security and great customer service.
Neat facility and secured. Customer service very professional, fast and answer all questions.
This facility is well managed, clean and has great customer service.
Friendly service, excellent, safe, clean facility!
Ok customer service.
My experience was very good. The facility is clean and secure and the staff very, very helpful. Excellent Customer Service.
Great customer service
I thought the overall service and the security were exceptional. I would definitely recommend and use this facility for future storage needs. Self access to the facility is a definite plus.
Everything was ready when we arrived, the space was exactly as discussed. Great rental experience.
Clean, friendly people, good location no downside so far.
Good, friendly service at front desk, and clean, convenient, well planned facility
Very Good customer service, excellent facility, Thank You
very informative and clean
I was very happy with the serivce and profesionalism,she was courteous and gave me suggestions on my move. I thank you all very much.
The staff was very helpful. The accessibility of moving equipment dollies and bins made my move into the storage very smooth and efficient.
Very professional and fast service.
I got customer service to call me fast with an hour I made reservations.
The storage facility is very clean, well light, and the staff is very friendly and helpful. Very satisfied and will recommend Pembroke Pines Self-Storage to friends and family.
Place was clean, and service was quick.
The staff was very helpfull and the proccess was quick and easy.